Service and Repair

John is very friendly and helpful with the solar panels selection. He also provides a very competitive price as well.

I was extremely happy with the quoting, it was clear to me as to what was going to be installed, Captain green solar sales representative, Zack was a pleasure to deal with, he was very supportive throughout the whole process, even after the job was done I had some questions he politely answered my questions from the first contact everything went smoothly, the installation went like clockwork with no delays, the installers arrived on time as arranged, all were very polite and cleaned up once the job was done, A very professional company who I would recommend to anyone thinking of having solar installed

Recently worked with John to configure a solar and battery package. John is very knowledgeable on products and options and fast to respond and follow up to questions.

Very Good Service prompt and on time. Decent price and quality

Installation was easy and quick, harry helped guiding the process which made it easy.

Very professional team and well price. Well recommended for everyone to install solar system.

All happened promptly without issue. Plenty of discussion and confirmations. Thanks

We returned to Captain Green Solar to have a new solar installation on our next house. Alex was wonderful with a very generous discount, provided great advice and expedited prompt delivery and installation. The crew arrived at 8:00 and were all done by 11:00 am with a tidy, professional job.

We are a repeat customer dating back to 2011 using Captain Green Solar on three occasions. Why? They are very professional, leaders in the industry and have always provided excellent service & product. Mark, the installation manager kept us up to date with the planning for this 10.12kW Jinko 440W panels/26.6kW Alpha ESS battery system for our farm homestead 500km west of Sydney. Distance was not an issue. The installation team were highly qualified, very professional and a pleasure to be with. Essential Energy can now have power outages whenever they like as we basically do not require the grid. Thank you Mark, Jing & Wong.

Daniel was extremely helpful for me to understand the solar variables. Thanks

Alex service was Excellent. He kept me informed at all times during the process

1st time around with great service, so we came back and purchased another solar system to update our old one. Price was right and installation to fit in when it suited me. Nothing was too much trouble for Matt to organize or explain the process. Service and installation experience was so good I referred my brother to use Captain green which he did. Would not hesitate to use Matt from Captain Green again in the future.

Alex from captain green was great to deal with and system has been great

Daniel touched base with me after 9 years and professionally discussed up grading my old system at a cheaper price. Excellent technical advice and pleasant nature. Thrilled about the follow-up.

Great price, quick installation for a decent system, no issues.

Leaders - They are Captain. They are extremely great in their jobs

Alex from Captain Green contacted me a few days back to check if I want to upgrade my solar panels to higher capacity. My previous solar system was also installed by Captain Green. Alex was very helpful and answered all my questions.

Daniel Murphy (From Sales) was very good at explaining what we get for the price. They gave me a good offer too, end of fiscal benefits. Definitely recommend Captain Green Solar

The date and time of installation is right on time. Im happy the way they managed on this

I spoke with Alex at Captain Green and he was very informative, knowledgeable and helpful. He guided me through the whole process and kept me informed. He even checked up post installation and followed up promptly with any queries I had. The install was quick about 3hrs with a quick rundown on how to use the online app. The panels and inverter are quality products at great prices. Captain Green are reliable, trustworthy and easy to deal with. They had an online tracking system so you could keep track of your solar install at every stage.

We are replacing our 10 year old system that was installed by Captain Green. Zack has been more than helpful in providing a detailed quote with full transparency as to the details of the panels and inverter being quoted.

We are replacing our 10 year old system that was installed by Captain Green. Zack has been more than helpful in providing a detailed quote with full transparency as to the details of the panels and inverter being quoted.

I spoke with Alex at Captain Green and he was very informative, knowledgeable and helpful. He guided me through the whole process and kept me informed. He even checked up post installation and followed up promptly with any queries I had. The install was quick about 3hrs with a quick rundown on how to use the online app. The panels and inverter are quality products at great prices. Captain Green are reliable, trustworthy and easy to deal with. They had an online tracking system so you could keep track of your solar install at every stage.

My experience with them was great all my questions were answered in minutes. Thank you once again.

Zacks had installed system and very smoothly So I’m happy with that.

Alex is extremely patient with us throughout the process (ie. with the queries, very open to suggestions) and we could not thank him enough. Importantly, the installation team is really professional and has even informed us about the existing roof defects. In all, if you’re thinking of solar panels, please do check them out!

It was a pleasure dealing with Daniel Thank you for your help

Alex Smith has been professional, knowledgeable, and helpful from our first contact. Attentive to details and quick to provide detailed quote and arrange everything step with a full explanation. Raed, the imstaller was also professional and the installation process was done with what appeared to be ease. The only issue was a problem regaeding noise in extremely hing winds during a storm; however this was attaended to. We have had to have a roofer come and insect the new colourbond roof however on finding nothing wrong with discovered two loose screws- that probably accounted for the probaly accounted for the intermitte for the intermittent bangging (metal on metal sounding) during the stoms and we have not had any issues since then. Resetting the Growatt inverter is not a particularly easy task- however upon getting a new modem/router we managed after a few goes to have the inverter connrcted again.

Great prompt, reliable, courteous Customer Service from Alex at Captain Green Solar.

Have used them on 3 jobs now over last 10 yrs. 2were on the south coast ,but no extra charge

The company were excellent to deal with. Special thanks to Alex who has done a very good job. The sales process was conducted on-line without any problems. The installers were very efficient and did a wonderful job. Captain Green gave us the best system at the best price. Other companies quoted almost double than Captain Green and the components were worse or comparable to what Captain Green have supplied. We recommend this company.

Looks terrific and should add value to my investment property

like to thank Zack for being so patient in explaining the modern workings of the Captain Green solar system to me, his knowledge and expertise convinced me to up grade my ten year old system much appreciated. kind regards, Neil Lee

Good solar guys. Alex was very knowledgeable and helpful throughout the process.

Solar Installation was a good experience. Pricing was good and Installation carried out efficiently and on time. Only issue was battery was set to be utilized initially but has now been corrected.

Mark from Captain Green provided excellent professional assistance through acceptance of the quote and installation of the system.

Captain Green installed our first system and batteries eight years ago and have installed three systems in total on our homes as we have moved. At all times they have been efficient and delivered on time and on budget. All system installed are still working extremely well and have reduced our power bill to a stage where we are always in credit with our provider. Other family members have used captain green also and are very happy with the results. One very positive thing is that with what they recommended we are never without power even during extended power blackouts.

From the first phone call to the final installation everything went smoothly.

Alex was fantastic to deal with - prompt, professional, and punctual!

Great customer service from the first contact. The installers were on time and came back to check on the system post-installation. Little glitches were promptly resolved through the same service representative who did the sales.

Alex wonderful and installer where excellent everybody in this company are very good

Have had my 6.6Kw solar system for 6 months now and it is still working brilliantly. Alex in the sales department was easy to work with and provided informative and practical advice. The system layout he suggested was perfect for my location. Besides also receiving small discount as well as the government subsidies, the system was reasonably priced. Once accepted the job was completed quickly and hassle free. The installers knew what to do and the government certified electrician spot on. I am pleased with the savings so far.

Fantastic job done. Alex is very professional and ensures quality and timely delivery. Panel installation was very easy and quick.

Highly recommended, excellent service, fast and efficient, job satisfaction, quality products... Installers are friendly and they are working well with a professional attitude.

Excellent service in selecting best option for my usage, needs budget and house aspect. Installers were efficient, mindful of me working from home and didn't get in our way. Overall great experience. Very highly recommend them. Wish I installed solar much earlier given I have recovered my outlay in just over a year and now don't worry about power bills anymore

Fast, efficient and reliable. This is the second installation we have done with Captain Green and each time they were brilliant. Alex has been a pleasure to deal with and I would highly recommend.

Captain green solar provided a good service with ap good product and value for money. alex did a great job in selling the product and also provoided good assistance throughout the process to installation

Captain Green gave us a great solar deal. Easy to deal with and incredibly helpful. John was excellent to deal with. Thank you for making the process easy!

We had our solar panels installed by Captain Green a year ago as well, with no issues. It has been a smooth process. Alex is really great at processing our new project now, installing our solar battery. I highly recommend Alex for the job!

Matt was proficient in providing a competitive quote for a 6.6kw system outlining the type of panels and inverter to be installed to replace my existing 1.5kw system. Mark effectively organised the installation of the system and provided support when required. Both Matt and Mark communicated all aspects from the quote to installation. The installers arrived on the scheduled date, on time and were efficient and professional, happily answering my questions and cleaning up after themselves and taking away the old panel and inverter. The whole process from quote to install took approximately 1 month including up to 10 days to get approval to connect to the grid from the energy provider.

i'm glad your friend John Smith helped organize the installation of solr panels at our house! He showed professionalism and kindness in assisting with our electricity needs. His service was excellent, and thanks to him, we can now utilize more environmentally friendly energy. i am sincerely appreciate John Smith's help!

Had Solar panels intslled by this company and was very pleased. Now adding storange Battery. Pleased with solar battery installation by Capt. Green, John Smith gave good information and recommended an AlphaESS 10.1 kW system. He made the quote easy to do. Pleased with solar Installation by Capt. Green. installers were very good and system seems to be working well so far. Found phone connections to office were very sketchy a couple of times and made communication difficult Would be happy to recommend Captain Green to others.

Second time we have used Capt. Green. Solis inverter well renowned. Easy app to use. Unit has IP 66 rating. The installation looks good . panels and inverter looks good. High capacity panels 440 Watts makes good use of the available rood area. Good communication from Captain Green during the lead up to the installation date. installers courteous and counsulted on any discretionary item such as installation location, running of couduit ect.

Alex was a pleasure to deal with, very professional and courteous. Would recommend of you are looking for Solar installation. the panels look great and the set up was swift and uncomplicated.

John was very efficient in advice and the sale i enquires on Thursday and by Tuesday installation was completed. This was a replacement is a 10 kwh. The installer was very pleasant and took time to complete in very professional manner.

Solar system installed in 4 hourd& run smooth. No damage to roof only 1 tile broken &replaced. Excellent follow up by john from customer service

We had our solar system installed today the guys did an amazing job. John Smith who gave us a great price and arranged the installation, we are very happy with our purchases and will purchase from you again when the batteries come down.

Zac Morris from captain green managed all my paper works and arranged time to install the panels. installers did a good work and arrived on time and completed works to my satisfaction

Zac Morris from Captain green managed all my paper works and arranged time to install the panels. installers did a good work and arrived on time and completed works to my satisfaction

I recently had the pleasure of working with Alex, at Captain Green Solar, for the installation of solar panels at my home. I am delighted with the entire experience and wanted to express my gratitude for the outstanding service. From the start, Alex's professionalism and expertise were evident. He guided me through the entire process, which put me at ease. What truly stood out was Alex's commitment to tailoring the installation to my specific needs. He conducted a thorough site assessment, ensuring the system would be optimized for maximum energy production. Alex provided clear and timely communication throughout the project and managed all paperwork and permits, making the transition to solar energy stress-free. The installation team he recommended was efficient and maintained a high standard of work. I highly recommend him and Captain Green Solar for anyone considering a solar installation. Thank you, Alex, for a job well done. Sincerely,

I bought my solar system from Captain Green a few years ago and it was very good value for money. I recently had an issue with my inverter which turned out needed replacement under warranty. I was super impressed by the customer service with Bharti from Captain Green checking in with me regularly and keeping me updated. The replacement process was very fast and painless.

Yaseen and his team were great and walked us through the process from start to finish. Raed, who did the install was knowledgeable and friendly and explained clearly how our system works and what’s possible and not. We put a 5.85kw system in, instead of the usual 6.6kw, as we couldn’t fit 2 last panels on our roof. We went with Jinko panels and a sungrow inverter. The app is great and easy to set up and use. In summer, we produce a lot more than we would ever dream to use and send a substantial amount back into the grid. The last winter was pretty damn cloudy many days so we were sometimes not generating what we needed. Good weather days all good though and still worth having the system over this time. Those additional panels would be handy though in trying weather! Considering getting a battery in future but still weighing up their value..

Shopped around before landing on Captain Green Solar. Had it installed in September 2021 and it has worked well. Already saving us money. Dealt with John Smith from sales who was easy to work with

Zack at Captain Green provided great advice on service on my recent purchase of a Solar Battery. He made the process seamless and was easy to deal with. I would highly recommend him at family & friends.

Great service and quick installation from the team , thanks Alex

No problems. Bit surprised really with all the horror stories you hear but it was an install in a house that had good access and they carried out the job with no issues. System seems to be working well. Neighbour has a microinverter system which we don't have but we seem to be getting similar daily kWh.

I wanted to instal solar panels but was worried that a huge gum tree on my neighbour's property, which gum tree blocked the north side of my house would shadow all panels on the north. Lisa emailed me photos which showed the gum tree casting shadows over the proposed panels in all seasons. She advised that it was not cost effective for me to instal solar, given that I live alone and my electricity bills were not high enough to justify the costs of solar. I am very impressed with her honesty and ethical conduct.

The solar panels were working well. There was a bit of hiccups in the beginning but the company has follow up promptly and issue was resolved. Very responsive and responsible.

Purchased a new house with solar panels already installed - was able to chase up the details (including warranty information) promptly and with too much fuss. I now know exactly what I have installed and how it should be performing.

Good price, fast install, We had the 6.6kw system installed for one month now, performing well, with the Jenko panels and growatt inverter, growatt app works well too. Highly Recommend captain green solar. Best production so far is 40kw in one day! 11 panels facing north 7 west

We have had solar installed by this salesman and he was great and very informative and exsperenced in what he knows about solar and I have recommended heaps of friends and family to Aaron and he has sold them great systems as well I have no hesitation in recommending Aaron to anyone that Is thinking of getting solar this sounds like an in-house things between sales people

I wasn't actually around for the installation but I found the lead up to installation and the after sales service excellent. Phil was quite ok for me to ring him several times post installation to ask questions about how to use and understand the inverter. I was very impressed. Pre sale they were excellent as well. And the price was a lot less than 2 other quotes I had. I would definitely recommend them.

I was very impressed with the Captain Green Solar team from the initial quotation through to the installation and follow-up.

Fast and professional service supplied by Captain Green Solar, especially during trying times at the moment. Would recommend Captain Green solar if anyone wants to get solar panels installed at their house.

Great experience from start to finish. Salesperson Damian was very professional and was always willing to answer any question I had. The quote that I was given was reasonable in price especially for the latest panels (370w). Damian was straight to the point and I felt that what he said was what I was getting. True to his word, Captian Green delivered, from the first phone call to the installation phase. A+

The panel installation was easy quick easy & the installers were so polite & helpful. The company was also so helpful to an older couple who didn’t really understand how it all worked

I am one pleased customer! Highly recommend Captain Green and will be referring them to our friends and family! I came across Captain Green from Solar Quotes and thought I would give them a shot. System: 35 x 300w Jinkos, 10kw Fronius Inverter + Fronious Smart Meter Location: Kellyville, NSW I had rung a few other companies however people were just taking my number down and would not call back (I did get through to a few other companies but after reading their reviews I wasn't going to use them just got quotes). I rang Captain Green late afternoon and got connected through to Aaron (do your self a favour and speak to Aaron). He was not pushy at all, did not get frustrated when I kept asking a million questions and did not mind running through different options when I wanted to try and fit some panels on our north facing roof. He is very knowledgeable and explained things in detail for me. I spoke to him on the 3/4/19 and the next day after not hearing back from any of the other highly rated companies - I rang him back negotiated a better price and we did a deal and I paid my deposit. After leaving my deposit the other 4-5 companies had submitted their quotes and they were all well over the price I had negotiated with Captain Green! Whilst waiting for authority approval to install I went back and forth with Aaron thinking I had made the wrong decision to go East - West Split. I called him once daily with my concerns but he talked me through it - Worked out what the difference would be and the benefits of either scenario. He even talked me out off adding another system for the northern roof (who tells you to not spend more money). I'm glad he did though as I don't think we will need a system larger than what we have now. His advice was to go with what we had ordered - Run through a few bill cycles and review after that. That's what you want to hear from your sales consultant - Rather than the usual upsell!! From then I was in contact with Dipti who was handling my install - She was understanding (and very helpful) and worked around what dates suited us best. Our system was installed yesterday by Tony (recommended by Aaron) and his team - I cannot speak of them highly enough. They were prompt, very very very polite and efficient. Workman ship quality is perfect! We have a double story house and all cables are hidden - there are no exposed conduits whatsoever. The inverter install is also very neat. They started arrived around 8am and started around 8.30am and were here till after 6pm. Our install was a big job given we had 35 panels and on top of that we had requested the Fronius smart meter which involved alot of extra wiring (most of the work was in the wiring). Everything was left neat and tidy all rubbish was removed. Due to the sun setting Tony was unable to test the system and came back today (Good Friday) and spent an hour with me setting up the inverter and setting up the wifi monitoring on my phone. I was amazed he offered to come back today when he could have said today was a public holiday (which I would have understood). I am truly amazed with the service we have received from Captain Green Solar through out the whole process from Sales through to Install.

Captain Green Solar and their electrical contractor PSE Electrical were able to get my solar installed quickly and professionally. Was able to install a 6.6KW system without a glitch. System after rebate would pay itself off in under 2 years. Solar generated on a clear day in Autumn has peaked over 30kw. I have been recommended CGS to anyone who is after the best of the budget systems.

The team of 3 electricians came out, we discussed where to place the Zever inverter [in the garage & out of the sun, where it SHOULD be,] & they got stuck into it. Different electricians to those who fitted my previous house earlier this year,but they did just as good a job. Again, 5 stars. Thanks again, Captain Green.

I have just panel fitted at my home in lake Macquarie and was extremely happy with the locally-based electrician who installed them. Clinton is a very experienced & Courteous electrician and spent some considerable time consulting with me about the process. Very much appreciated. i also found the office staff, Grace in particular, very helpful. i don't know other areas, but my experience here in the hunter region has been 100% great.

i just had a 12kw system installed within one week of deposit, thanks to rain in Sydney. my NSW country installation got bumped up the list from the scheduled 6 weeks. i just can't fault these guys. They were the lowest of 3 quotes, friendly helpful sales staff, and the installer Belal, and his team were extremely hardworking and knowledgeable. The installers drove 3.5 hrs from Sydney, worked 10hrs on my installation, and then drove home. I asked for some special requirements around installing the inverter inside the garage and up high, and they were very accommodating. I will recommend Captain Green to anyone.

Captain Green Solar installed a 5KW system for me in November 2017 and it has been performing to specification ever since. I have had 2 electricity bills so far receiving 15 cents per kilowatt generated after consumption and the first bill was $113 in credit, the second an extra $4 in credit. Although I live alone, it is a large 4-bedroom house and I am careful about the use of power. Overall, I am recommending this company as they are professional in there work and have contacted me after the installation to make sure it was completed and had no issues. Craig.M Newcastle NSW.

Captain Green Solar, have excellent with reasonable prices. they are real understanding people with great communication skills. I would definitely, go through them again.

Good start with Sales team and very good end with installtion team. Excellent team of installers who adjusted and customised the solar panel distribution on the roof for best possible perfomance of the system. Especially henry went to the length, to accommodate 9 panels on the northern side of roof by relocating Whirlybird and a pipe!! I can't just describe how co-operative, skill full and decent technicians they were. Mehmood explained the working of 3-phase inverter system along with answering all technical question. Highly recommend Captain Green.

Awesome system...I hope long last the performance inverter and panel, Am free energy for entire 1st quarter...Highly recomended...thank you Captain Green

My experience with Captain Green has been very positive. From the onset their customer service has been great. Communication and honesty from Captain Green has been second to none. We invested in solar panels for our home and researched extensively before deciding to go with C.G.. The installation was handled by their team in a very professional and efficient manner. It’s been nine months since the installation and we have found our power bills drop by an average of 90%. Thanks C.G. Evan G. Sydney

We are very pleased with our Solar installation very professional we are saving a lot on our electricity bills,pleased we went solar.

From start to finished job, we have nothing but praise for this company. it was one of the best retail experiences I have had. I was worried about going with a company from interstate but they were great and the contractors doing the installation were fantastic. Had a small problem with the inverter and was fixed the day after i contacted Captain Green and we live in the country area could not have expected that level of service.

I was not expecting such a low power bill. I'm pleased with the amount of money that I have been able to save.