1.1 Our Offers are subject to the following terms and conditions:

(a) the terms of the Offer;

(b) the following general terms of conditions that apply to all Offers:

(1) if an Offer requires you to purchase our products and services to obtain the benefit of the Offer (for example, a free item or giveaway), you must pay for our products and services in full to be eligible for the benefit of that Offer;

(ii) an Offer is available to new purchases only;

(vi) an Offer may not be used in conjunction with any other Offer, unless specified otherwise in the Offer;

(v) an Offer is not transferable or exchangeable and cannot be redeemed for cash;

(vi) our Offers may show pictures or illustrations of our products (or any part of our products) that become unavailable during the period of the Offer for some reason, and if this occurs, we may substitute an item or component of equivalent or similar specification to the products or that part of the products advertised in the Offer or customers (you) cancel the Offer with a full refund on any monies paid; and

without limiting clause 1(b)(v), we may vary, update or terminate an Offer at any time by varying, updating it or removing it from the applicable page on our website https://www.captaingreen.com.au/ . Variations, updates or terminations will not affect customers (you) who accepted the Offer prior to the date of the variation, update or termination;

(c) the CGS Terms and Conditions of Trading; and

(d) the Solar PV System Warranty.

2. Prices and Savings

2.1 Our prices and savings, whether in relation to any Offer, obtaining an estimate from our website or otherwise:

(a) are subject to the Assumptions and Disclaimers;

(b) are subject to customers (your) premises being located in Australia;

(c) are based on installation of our products in a Metro Area

(d) assume that customer (you) will assign STCs to us and provide the value of any Government Scheme (if applicable) to us; and

(e) are generated using specific STC zones based on localised IP addresses or default to Zone 3

(f) assume that customer (you) have a single storey property

(g) assume that customer (you) have single phase power supply to the property

(h) Total Cost before Govt. STC Discount is based on the customer (you) situated in Zone 3 as defined by the Clean Energy Regulator. Unless Offer displayed for Victoria in which case Zone 4 is applicable.

(i) For Offers displayed in Victoria (VIC) refer to 3.Solar Victoria Solar Homes Package

2.2 If any of the circumstances set out in clause 1 change (for any reason), the price payable for our products and services may change.

2.3 For Offers over 6.6kW (six thousand six hundred watts) the customers (your) property is situated in the Essential Energy (NSW), Endavour Energy (NSW), Energex (QLD) or Ergon (QLD) area there is a possibility that the Utility provider may require your Solar system to be export limited. Meaning the maximum power, you can export to the Power Grid at any given point is restricted. The Offer will include the supply and install of the SMART METER required to export limit. Otherwise you have the following 2 options:

(a) Downsize your Solar system to the export limited size

(b) Cancel your purchase with us and be entitled to a full refund on any monies paid

2.4 Payback Period takes into account the below assumptions

(a) Total outlay to purchase Offer is the “You Pay” value displayed on the offer

(b) The customers (you) average electricity bill per quarter is $600 at a rate of $0.28c per Kilowatt Hour

(c) The customers (you) feed in tariff for excess power generated is $0.10c per Kilowatt Hour

(d) The average annual generation for the purchase is Size of the system times three and a half hours

(e) The three and a half hours accounts for continuous power generation averaged through out the year. Taking into account historical solar irradiance and temperature data at this location, factoring in panel tilt, orientation, and all of the System Parameters including System Efficiency

(f) The customer (you) consumes 40% of the power generated from the purchase and 60% excess gets fed in to the power grid

(g) Upon issuance of a formal quote on the offer the customer (you) will be given site specific performance estimate

3. Solar Victoria Solar Homes Package

(a) The Offer value is displayed as before VIC Rebate and After VIC Rebate

(b) The Solar Homes Package provides a rebate of up to $1400 for Solar Panels Systems installation , for homeowners and rentals properties.

(c) To confirm your eligibility please visit https://www.solar.vic.gov.au/solar-panel-rebate#am-i-eligible

4. Badge Reference

1. Jinko Solar 2019 Bloomber – No 1 Brand – https://review.solar/latest-tier-1-solar-panels-list-2019/ or https://review.solar/wp-content/uploads/2018/09/bnef_2012-12-03_PVModuleTiering.pdf

2. EUPD RESEARCH Top Brand PV – Growatt – https://docdro.id/oOMKwiH

3. CEC Approved Retailer – https://www.cleanenergycouncil.org.au/consumers/buying-solar/find-an-approved-solar-retailer

4. Solarquotes Gold Rated Supplier – https://www.solarquotes.com.au/installer-review/captain-green/

5. Established Since 2010 – https://abr.business.gov.au/ABN/View?abn=19145762170

5. Definitions

3.1 In these Terms:

(a) Agreement means the agreement between us for the sale and supply of our products and services.

(b) Assumptions and Disclaimers any information relating to assumptions, savings and other statements about us that we have noted in the offer.

(c) GOVT. STC DISCOUNTS means any incentive, benefit (financial or otherwise), payment, subsidy, rebate, refund or otherwise relating to the purchase of goods equivalent or similar to our products.

(d) Metro Area means the area comprising a radius of up to 50km of any of the following addresses:

  • for New South Wales – Sydney 2000;
  • for Queensland – Brisbane 4000;
  • for South Australia – Adelaide 5000;
  • Victoria –Melbourne 3000;
  • Western Australia – Perth 6000
  • Tasmania – Hobart 7000.

 (e) Offer means any offer, benefit, gift, incentive, discount or promotion that we may elect to offer our customers from time to time, whether on our website or by advertisement on television or otherwise.

(f) Offer Terms means this document.

(g) STCs means small scale technology certificates as defined in the Renewable Energy (Electricity) Act 2000 (Cth), as amended or replaced from time to time.

3.2 These Offer Terms are governed by the laws of the State of New South Wales, Australia. Both CGS and you submit to the non-exclusive jurisdiction of the Courts of the State of New South Wales, Australia.

3.3 If any clause or part of a clause of these Offer Terms is illegal, unenforceable or invalid, that clause or part is to be treated as removed from the Agreement, but the rest of these Offer Terms is not affected.

(h) PAY-BACK PERIOD means the time it will take in years for customers (you) to recover the total outlay for purchase of the Offered system.

(i) Grid Provider (Utility) refers to the entity in charge of supplying and distributing power to your area

(j) Feed in Tariff means the dollar value credited to you by your energy retailer for unused power generated from the purchase

(k) VIC means the Australian State of Victoria

Updated 1st May 2020

What Our Recent Customers Have to Say!

  • I was very happy with your service.

    BTC gwendam Avatar
    BTC gwendam
    20 Jul 2022

    Amazing company to deal with. The team at Captain Green Solar were professional and polite, they knew what they were... read more

    Samantha Bruce Avatar
    Samantha Bruce
    21 May 2022

    Very happy with Captain Green. This was our second installation by them.Sales team , installation guys and after sales service... read more

    Graham Arnold Avatar
    Graham Arnold
    19 May 2022
  • Lisa advised that it was not cost effective for me to instal solar panels as a huge gum tree on... read more

    A Ong Avatar
    A Ong
    17 Apr 2022

    The solar panels are working and is saving us quite a bit on our bills! There was a bit of... read more

    James Lim Avatar
    James Lim
    04 Apr 2022

    Got my system installed 1 week after paying the deposit :)Starting from the sales process everything went well and beyond... read more

    Bassam Sabri Avatar
    Bassam Sabri
    04 Apr 2022
  • Excellent customer service from these guys so far. Refreshing to experience a customer service operator that is based in Australia... read more

    Jason Gatt Avatar
    Jason Gatt
    11 Mar 2022

    Terrific company to deal with. I did so much research into solar power for our home and captain greens price... read more

    Nelson Luc Avatar
    Nelson Luc
    11 Dec 2021

    I recently had a 13.2kW Solar System installed by Captain Green in Sydney. The people I spoke and emailed with... read more

    Matt Pearce Avatar
    Matt Pearce
    06 Oct 2021