After you have placed your order with one of our experienced solar consultants, we handle everything to make sure your installation and connection is completed professionally and efficiently. To give you a better understanding of the procedures involved in bringing you solar energy which will deeply cut your costs for electricity usage; below are the steps outlined:

Week 1-2: Application

After your order is received, we submit an application to the power network to notify them that we want to install a PV grid connect system on your property. We endeavour to lodge this application within 1 week, depending on how quickly we receive the necessary information.

Week 2-3: Approval

Once your application is lodged, we usually receive approval to install a PV array grid connect system in 3 – 5 working days.

This might take a bit longer if your utility has requested for a manual assesment or further information; we endavour to expedite this process in this case.

Week 4-12: Installation

Your dedicated Account Manager will work with you to schedule a date to get your system installed. There are a few factors that need to be taken into consideration when installing your system. These factors include location,freight, size of system, your lifestyle and schedul that go into planning for the installation date.

When our team helps you nail down an installation date, your solar panel install will be provided by our highly experienced and CEC Accredited installers and designers; the installation is usually completed within a day. If we require addtioinal time to complete we will let you know ahead of time.

Please note: Our estimated supply and install time is 4-8 weeks for Metro installations & 4-12 weeks for Regional installations.

Payment

A 10% deposit would have been received to secure the deal. The remainder 90% of payment is due on completion of the installation.

Payment can be made via Mastercard, Visa, BPAY, Cheque or EFT Bank Transfer.

You can also click here to make payment.

Week 8-12: Meter Upgrade and Warranty Information

After your install, we will brief you on the metering process (also known as Meter upgrade, connection to the grid) and send you and your electricity retailer (if permitted) all the necessary information. This usually includes all the paperwork required by you or your electricity retailer to raise a Request for Service Works in order to get your Meter upgraded. We also send you a Warranty Pack that contains all important warranty information with relation to your Solar purchase within 14 days of the installation being completed.

What Our Recent Customers Have to Say!

  • Captain Green were professional and efficient from start to finish. Top class product package and service for a great price.... read more

    Igor Gjorgievski Avatar
    Igor Gjorgievski
    24 Nov 2020

    No problems. Bit surprised really with all the horror stories you hear but it was an install in a house... read more

    stuart morris Avatar
    stuart morris
    22 Nov 2020

    great company, fast, affordable and ethical. very rare in the solar game

    Jared Athavle Avatar
    Jared Athavle
    18 Nov 2020
  • Recommended by the neighbours as they seem to have done nearly everyone’s solar in our area. We can see why... read more

    Ed Neeves Avatar
    Ed Neeves
    17 Nov 2020

    Have used Captain Green Solar twice now and both times have had a great experience. The boys knew what they... read more

    M&E Komic Avatar
    M&E Komic
    16 Nov 2020

    The guys from captain green were fantastic, on time, professional. They didn’t charge any extra hidden costs, the product is... read more

    Kimberley Beldi Avatar
    Kimberley Beldi
    15 Nov 2020
  • Excellent Service & product. Answered all my questions promptly and politely. Installation was done immediately. Very efficient and professional. All... read more

    Tarek Rifai Avatar
    Tarek Rifai
    11 Nov 2020

    We had our Solar installation performed by Captain Green in Canberra. An excellent installation, professional installation and great value for money.

    Christopher Simpson Avatar
    Christopher Simpson
    23 Oct 2020

    Very happy with the purchase. Great communication and quick installation

    Yulika Asril Avatar
    Yulika Asril
    22 Oct 2020