After you have placed your order with one of our experienced solar consultants, we handle everything to make sure your installation and connection is completed professionally and efficiently. To give you a better understanding of the procedures involved in bringing you solar energy which will deeply cut your costs for electricity usage; below are the steps outlined:

Week 1-2: Application

After your order is received, we submit an application to the power network to notify them that we want to install a PV grid connect system on your property. We endeavour to lodge this application within 1 week, depending on how quickly we receive the necessary information.

Week 2-3: Approval

Once your application is lodged, we usually receive approval to install a PV array grid connect system in 3 – 5 working days.

This might take a bit longer if your utility has requested for a manual assesment or further information; we endavour to expedite this process in this case.

Week 4-12: Installation

Your dedicated Account Manager will work with you to schedule a date to get your system installed. There are a few factors that need to be taken into consideration when installing your system. These factors include location,freight, size of system, your lifestyle and schedule that go into planning for the installation date.

When our team helps you nail down an installation date, your solar panel install will be provided by our highly experienced and CEC Accredited installers and designers; the installation is usually completed within a day. If we require addtioinal time to complete we will let you know ahead of time.

Please note: Our estimated supply and install time is 4-8 weeks for Metro installations & 4-12 weeks for Regional installations.

Payment

A 10% deposit would have been received to secure the deal. The remainder 90% of payment is due on completion of the installation.

Payment can be made via Mastercard, Visa, BPAY, Cheque or EFT Bank Transfer.

You can also click here to make payment.

Week 8-12: Meter Upgrade and Warranty Information

After your install, we will brief you on the metering process (also known as Meter upgrade, connection to the grid) and send you and your electricity retailer (if permitted) all the necessary information. This usually includes all the paperwork required by you or your electricity retailer to raise a Request for Service Works in order to get your Meter upgraded. We also send you a Warranty Pack that contains all important warranty information with relation to your Solar purchase within 14 days of the installation being completed.

What Our Recent Customers Have to Say!

  • Best company for your solar Installation. A to Z complete solution.. Highly recommended.. Easy and Wonderful customer service.. Happy customer..!

    Charanga Ariyathilaka Avatar
    Charanga Ariyathilaka
    24 Feb 2021

    Great Service, highly recommend Captain Green Solar.

    Bilal elkawam Avatar
    Bilal elkawam
    22 Dec 2020

    Only recently Installed November 2020. Good competitive price & professional job by Captain Green Solar recently. Great quality system and... read more

    Mick Avatar
    Mick
    20 Dec 2020
  • We had been looking for solar for few months spoke to my brother told me he used captain green, They... read more

    Mitchell Woodward Avatar
    Mitchell Woodward
    17 Dec 2020

    We got the installation completed in Nov 2020. Throughout the process they've been very professional on the multiple interactions, provisions... read more

    J M Avatar
    J M
    15 Dec 2020

    Great service & communication. Installers were very respectful, very professional and very helpful. Had no issues and will definitely be... read more

    Anthony Roumanous Avatar
    Anthony Roumanous
    14 Dec 2020
  • From start to finish Captain Green Solar has been a pleasure to deal with.

    Christian Haeusler Avatar
    Christian Haeusler
    14 Dec 2020

    Have now used twice; once in Sydney metropolitan area and once in Coffs Harbour area. Have also recommended to a... read more

    Russel Skilleter Avatar
    Russel Skilleter
    14 Dec 2020

    Captain Green were professional and efficient from start to finish. Top class product package and service for a great price.... read more

    Igor Gjorgievski Avatar
    Igor Gjorgievski
    24 Nov 2020