Submit a Complaint

At Captain Green Solar, we strive to provide the highest level of service and support to our customers. Under some circumstances we would have failed to do so and as a result provide our clients with the below outlet to raise any valid concerns. All concerns and issues raised will be dealt with an amicable and integral manner, within 5 working days of the initial complaint we will have a resolution. Under extenuating and complex circumstances we may require up to 21 days to present you with a succinct resolution. For further information on our Complaints Handling System please visit www.captaingreen.com.au/CHS

To lodge a complaint please proceed with filling out the form:


    What Our Recent Customers Have to Say!

    • No problems. Bit surprised really with all the horror stories you hear but it was an install in a house... read more

      stuart morris Avatar
      stuart morris
      22 Nov 2020

      great company, fast, affordable and ethical. very rare in the solar game

      Jared Athavle Avatar
      Jared Athavle
      18 Nov 2020

      Recommended by the neighbours as they seem to have done nearly everyone’s solar in our area. We can see why... read more

      Ed Neeves Avatar
      Ed Neeves
      17 Nov 2020
    • Have used Captain Green Solar twice now and both times have had a great experience. The boys knew what they... read more

      M&E Komic Avatar
      M&E Komic
      16 Nov 2020

      The guys from captain green were fantastic, on time, professional. They didn’t charge any extra hidden costs, the product is... read more

      Kimberley Beldi Avatar
      Kimberley Beldi
      15 Nov 2020

      Excellent Service & product. Answered all my questions promptly and politely. Installation was done immediately. Very efficient and professional. All... read more

      Tarek Rifai Avatar
      Tarek Rifai
      11 Nov 2020
    • We had our Solar installation performed by Captain Green in Canberra. An excellent installation, professional installation and great value for money.

      Christopher Simpson Avatar
      Christopher Simpson
      23 Oct 2020

      Very happy with the purchase. Great communication and quick installation

      Yulika Asril Avatar
      Yulika Asril
      22 Oct 2020

      Very efficient and professional service delivery.I called a several Solar companies prior to selecting Captain Green Solar. I spoke to... read more

      Nila Jayasundara Avatar
      Nila Jayasundara
      22 Oct 2020