Submit a Complaint

At Captain Green Solar, we strive to provide the highest level of service and support to our customers. Under some circumstances we would have failed to do so and as a result provide our clients with the below outlet to raise any valid concerns. All concerns and issues raised will be dealt with an amicable and integral manner, within 5 working days of the initial complaint we will have a resolution. Under extenuating and complex circumstances we may require up to 21 days to present you with a succinct resolution. For further information on our Complaints Handling System please visit www.captaingreen.com.au/CHS

To lodge a complaint please proceed with filling out the form: